Refund and Returns Policy

PixelPaperback, your satisfaction with our digital products is our top priority. We understand that sometimes a purchase might not fully meet your expectations. Our policy is designed to offer a hassle-free solution in such situations.

Requesting a Refund:

  1. Contact Us: If you are not satisfied with your purchase, please reach out to us at [email protected]. We are here to assist and address your concerns.
  2. Eligibility Window: To be eligible for a refund, please make your request within 30 days of your purchase. This period allows us to effectively address your concerns.
  3. Purchase Details: Include your order number and the title of the item in your refund request. This will help us process your refund more quickly.
  4. Feedback: While optional, we welcome feedback on why the item did not meet your expectations. Your insights help us improve our offerings.

Processing Your Refund:

  1. Full Refund: We will process a full refund for your purchase upon receiving your request. There are no hidden charges or partial refunds.
  2. Refund Method: The refund will be issued to your original payment method. Please allow a few business days for the transaction to reflect in your account.
  3. No Physical Returns Needed: As our products are digital, there is nothing physical to return, making the process straightforward and eco-friendly.

Customer Support:

Our customer support team is committed to ensuring your satisfaction. If you have any issues or questions about your refund, please contact us at [email protected].

Your Satisfaction is Important:

At PixelPaperback, we aim to provide a diverse and high-quality selection of digital products. We hope each purchase enriches your digital experience. If not, we’re committed to making it right.

Thank you for choosing PixelPaperback.